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0117 330 9729 contact@bruneltech.co.uk   7 The Mall Clifton Village Bristol BS8 4DP

5 steps to follow when your phone gets wet!

1) RETRIEVE YOUR PHONE FROM THE WATER!

This one might seem obvious but you have to act swiftly. Unfortunately, we repair a lot of phones that get dropped in toilets. If this happens to you, don’t hesitate, dive straight in, remember act fast as EVERY SECOND DOES COUNT! As soon as you remove the phone from the source of liquid wipe off any excess moisture with a towel.

2) TURN OFF YOUR DEVICE

Leaving your phone on will actually speed up the process of corrosion and if you try and use it, it could cause shorts in the circuit. If possible, remove the battery as this will help prevent any additional damage.

3) DO NOT PUT IT ON CHARGE!

This is possibly the worst thing you could do. Placing your phone, or any other electrical equipment on charge after the device has come into contact with a liquid is a very bad idea.  On charge, electricity will cause shorts and decrease the chances of survival.

4) RICE IS FOR HUMAN CONSUMPTION, NOT FOR PHONES

It’s not a myth that uncooked rice does absorb water BUT… It will only soak up the water that has not entered the phone. The liquid that has already inhabited the inners of your phone will remain there, regardless of the addition of rice or not. As a company that has had customers bring in water damage phones in bags of rice on numerous occasions. We’ve noticed a trend that after opening the phones up, they still have a considerable amount of water inside.

5) TAKE IT TO A PROFESSIONAL!

Unless you’re a have a go hero, leave it to the professionals! Take your device as quickly as you can to your local electronics repairs shop. It’s worth finding one with a good reputation, as sadly there are quite a few cowboys out there. As standard most shops will have a set minimum fee to work on liquid damaged devices, depending on what else the water has damaged then there could be additional costs on top of this.

 

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